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| Frequently Asked Questions |
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GENERAL
What is Postforbid?
Postforbid is a virtual market place for buyers and sellers of all types of
services. From computer work to auto repair, to legal and medical services,
to insurance and consulting. All fields, all services, as long as it is
legal and with good community acceptance.
It is for locals to do business with each other, as well as worldwide. This is a bulletin board type service where buyers "make the sellers come to them". Buyers post a job or project they want done, and the service providers bid on it. There is never a fee charged sellers for this service. Buyers pay 7% (minimum of $10), of the final bid that they accept when they select a service provider to do the job. Buyers can select who they want to bid, by looking them up and selecting the ones with the best rating. Buyers can rate the service provider. This way, when service providers have ratings, it will be safer for you to hire them based on their good references. It's a lot less time consuming and cheaper too. Please bookmark this page, and remember...When you have jobs to be done, think POSTFORBID !
How much will this service cost me?
It is always free to join and use by everyone. When the buyer posts a job, and thereafter accepts a bidder, then the buyer pays Postforbid 7% (minimum of $10) of the accepted bid price. That's it, no other fees. Any increase in job prices agreed upon with the seller, simply gets posted and paid. We have a simple process of going to the job, adding the extra bid amount, accepting the seller, and generating a 7% (minimum of $10) charge to the added bid amount.
How do I sign up?
On the main page, click on the words "Get Registered" in the box on the left hand side. It will open a window titled "Online Project Auctioning System". Please fill out and select a username and password that in no way will allow someone to identify who you are. For ex: Do not use your name, company name, email address, phone number, or other identifier. This masking of identity at this stage is critical. It helps insure that we get paid. Violators will be removed from the system.
Carefully read the terms and conditions and check off that you agree with them. Then click "sign up". You will get a verification code in your email. Please give it a few minutes for processing and delivery.
How do I cancel my account?
Accounts never have to be cancelled since they never incur a charge by being dormant. Postforbid may at its discretion remove accounts for no activity. If that happens, you can always sign back on. You could also delete your information from your account.
What jobs can I list?
This site is for all legal and moral services. Otherwise there is no restriction. Use it for contractor services, legal and accounting, medical services, computer repair and programming, housekeeping. Most anything. Postforbid reserves the right to cancel any listings or service provider services that it deems, at its sole discretion, to be unsuitable for this site.
What if we can't exactly agree on a bid price or the seller needs to see the job first?
Since contact information can't be exchanged until the buyer and seller accept a bid, it is best to accept a temporary bid of approximately what it will cost, so postforbid can close out the job. Pay the fee and receive the contact information. Once you agree on a bid, if it is higher than the temporary bid, you can come back to the project and increase the cost amount. If the job is very expensive ( costing a large commission ), email support and request to pay a smaller amount. This way we can monitor the price, and you won't pay much to have someone inspect the job. But first, use the PCB ( project clarification board ) to discuss as much detail as possible about the job. Be flexible, you should be getting enough of a discount not to worry about a small additional cost if extra work is needed.
SERVICE PROVIDERS
How do I get started using this service?
Register, log on, Read the projects, ask any necessary questions through the PCB (Project Clarification Board). Estimate a price and enter as a bid. Ask and answer questions through the PMB (Private Message Board) message system. Get your bid accepted and you have a new customer.
How much do I have to pay Postforbid?
The service is free when providing a service to our project posters. Service providers get to place bids, accept jobs, and make money all for free. Now show how grateful you are by posting jobs as a buyer of services, so you can save money, and Postforbid can collect a small commission charged to buyers.
How do I make a bid?
Log on. Browse the projects in the locality of your choice. Select the one you want to bid on. Click the bid button above the bid listings. Enter your bid and comment.
How do I modify a bid I've already submitted?
Log on , go to the public project page. Find the project you want to change your bid on. Click the place bid button, and make your changes.
Once my bid is accepted, then what?
The buyer, after paying postforbid's commission, will be given your contact information. It is between you and the buyer, how and when you conduct business. Postforbid has put links to various internet payment options to sign up with for your convenience. As a bulletin board service provider, our obligation is met, and the fee earned, when the service provider is selected by the buyer.
What happens if my account is suspended?
Contact customer service to discuss why, and possible reactivation.
How do I rate and review a service buyer?
After you have accepted a job and it is completed or abandoned, go to the provider activity page. There you will find available service buyers to rate.
SERVICE BUYERS
How do I pick a service provider?
Logon using your password and user id. You will see your projects listed there. Click "pick service provider for the project you wish to start. All service providers will be listed on the next page. Read the instructions and select one, or more.
How do I rate and write a review for a service provider?
After you have chosen a service provider, and you are done using that person's service, then go to "buyer activity". You will find service providers to rate.
How can service buyers use this site?
You first register as a user ( or both), then logon and add a project ( job) that you want done. Service providers will search for projects, and if interested in yours, will place a bid on your project. You will receive an email showing the bid. You then begin to view the bids that you have received. You can ask questions back and forth with each other till you select a service provider. You are then taken to the page for payment. Once payment is made to Postforbid, you are provided with contact information for the service provider. You can simply make contact and begin to do business.
How much do you charge service buyers?
Service buyers pay only when they select a service provider. The fee is 7% (minimum of $10) of the bid price. The service provider never pays a fee, therefore they are motivated to accept less. You go to the payment page and fill out either the credit card or the bank section, and postforbid's fee will be immediately transferred out and you will get the service provider's contact information. If you are contracting for a fee to be determined in the future, use an estimate of what it would most likely be. For example, you accept a real estate sales person to sell your house at 4% commission. ( This is a discount from the 6% charged on average ). The house is expected to sell for $200,000( Use the listing price). The commission the agent is expected to receive is $8,000 ( 4% of $200,000) The fee to Postforbid is $560. ( 7% of $8000). Not a bad price for getting a lower sales commission!
How do I choose a winner for my project?
First you logon. Open the "Buyer Activity" in the manage account page. Select "pick a service provider" besides the project title in the table of open projects. Pick the winner, and click the select button. Then fill out the payment form to pay postforbid's fee. You will then be given the contact information for the service provider.
What happens if my account is suspended?
Call customer service to discuss why, and possible reactivation.
How do I ask questions before selecting a provider?
Logon and go to the "public project page. Beside each username you will find a PMB (Private Message Board) button. Click on the button next to the user you wish to contact and post a message. You will be sending messages to each other through this message system. Remember, do not use any information that can lead to the other party being able to contact you outside of this website. Doing so will cause you to be banned from using this system.
How do I accept a bid from a service provider?
First, Logon. Go to buyer activity. Put in the distance parameters yu want and select a provider from the choices.
How do I cancel a project?
First, Logon. Go to "manage account". Then go to buyer activity and request to cancel project. The project will be cancelled shortly.
How do I edit a project that already started?
Since service providers based their bids on the project description, we don't allow changes on open projects. You can always add additional information for clarification. When you add additional information, all providers who already made a bid will be notified.
Can I change the price of a project once it's been closed or paid for?
If you renegociate with the service seller and need to pay more for their service, you can go to the buyer panel page, locate the project in the list of projects you own, click on the link that is available in the "cost" field, enter the new project value and click save. The price will be recalculated and the our service fee will be updated. You will not have to pay the entire fee again, just the difference.
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